DMT Free Responsive Theme "Extended Basic | Great Pumpkin" Stable 1.0 for osTicket 1.9.12: Page 4

DMT Free Responsive Theme "Extended Basic | Great Pumpkin" Stable 1.0 for osTicket 1.9.12

DMTGMBH

Update Version 1.0.3.2 | 20151117Now empty blockquotes in forms are removed, some language strings are added, forms are completely build with bootstrap and some small improvements are integrated. We have already updated all download packages and our live preview. You can download the complete package of version 1.0.3.2 under the following link:Live Preview | Download | Download Password: GREATPUMPKINIf you only need an update package from 1.3.0 to 1.3.0.2 click here! All other packages are removed from download. Only the latest link and the link from the opening of this thread are working! Best regards, Jürgen

ghaber

Dear DMTGMBH,Please review "dmt_theme_extended_basic_1.0.3_to_1.0.3.2" as the file "dynamic-form.tmpl.php" is located in "\include\templates" instead of "\include\client\templates"Regards

DMTGMBH

@[deleted]: Many thanks for your hint! We have updated the download package. Best regards, Jürgen

Black_Skorpio

@[deleted] Dont want to ruch you... ;)But how are you coming with the backend work? :)Would love to have that part follow the rest of the support site...

mahnerd85

Can you help me out? On the open.php page I would like it to say "username" instead of "Email or Username".

DMTGMBH

@[deleted]: open.php creates a new ticket, there's no field "Email or Username". But you can change this easily. Open the affected template (include > client > templatename.inc.php | e.g. login.inc.php) and change<?php echo __('Email or Username'); ?>to<?php echo __('Username'); ?>But be aware, this will only change the label and not the behaviour of the field.Best regards,Jürgen

DMTGMBH

@[deleted]: Hi, sorry for the delay. At first we focused on the professional version of our free template. Here you can see the live preview: http://demo.osticket.direktmarketingtool.de/1.9.12.002/ Take a gander at the colorswitcher at the bottom and the improved responsive behaviour.The backend work is almost done for 1.9.12, but we have internal discussions, which features we will release in the free backend theme and which in the pro version. Be patient, but the free backend version will be our christmas present to the osticket community. Maybe Santa Claus will bring it to you. ;o)

mahnerd85

@[deleted]Thanks, and you pro version looks awesome. What is the cost?

DMTGMBH

@[deleted]: We are working on a template and extension club for osticket. A single domain theme licence with support and updates for 12 month will cost 19,99$ for endusers. A club subscription with access to all themes and extensions for a single domain with support and updates for 12 month will cost 69,99$ for endusers. Pro plans for webagencies, resellers and professionals will be available, too. We plan to start the club at the beginning of the new year.

mahnerd85

@[deleted]: Thanks man. Love the backgrounds on your pro landing page.

fabioteles

Hello! I tested your theme and it's great, thank you!Just some questions:--> Where can I edit the images?--> Can I scale it down a little bit more, so the main window doesn't occupy the browsers (more centered, just like your screenshot). Here I get the window full sized used!I don't know bootstrap at all, so just asking the creator. Thank you again!

DMTGMBH

@[deleted]: I don't know, which images do you mean... If you talk about the icons on the frontpage you have to edit "index.php" in the root directory of your installation. For example the gear is generated by <i class="fa fa-fw fa-4x fa-cog" style="color:#337AB7"></i>Please check out fontawesome: http://fontawesome.io/The size of the main area depends on the screen size, if you are using a screen with a 1920x1080 resolution you will have a lot of space beside that main area. The size of the main area will be dynamically adjusted for the best user experience depending on the screen resolution. If you like you can adjust bootstraps media queries breakpoints. Please check the info about bootstraps grid system and media queries: http://getbootstrap.com/css/

DMTGMBH

It's nice to see you like our theme. I checked at this moment the download stats and we have reached

over 500 downloads. Enjoy it!

tfruba

Hello,We're currently testing osTicket 1.9.12, and we've loved your bootstrap theme for frontend, however... there's a problem when user clicks a link in mail. He's got redirected to right page (address is ok), but the error 403 (forbidden) occurs.First, I'd thought it was because some lack of previleges, but when I've reverted back to standard theme - the link is working fine. So, obviously there must be something wrong with DMT theme implementation. Can you please help me out with resolving the case?Best regards :)Tom

DMTGMBH

@[deleted]: First let me apologize for the inconveniences. Please use the contact data in the readme and send me the outgoing mail with the included links, so we check them in our development environment. Give me as much information as possible, so we can reconstruct the process and the resulting error. Many thanks"You can register yourself in our demo system http://demo.osticket.direktmarketingtool.de/1.9.12.001 and check if the same happens here.If you are running a non productive test environment, you can provide me access data to check it on your live system - if it's not a local installation ;o). Best regards, Jürgen

tfruba

Unfortunately - it's local environment behind a firewall. We've decided not face the world in test pahse. The linksare generated correctly e.g. http://10.100.120.18/support/view.php?auth=o1xaiaaaaacaaaaaIGVFnHLwdSgxUQ%3D%3D and this link gives the 403 error while using DMT theme, but the same link works perfectly if we're using standard theme.I'll try the demo next week, as now - I've got a lot of other stuff on my head :)

mahnerd85

@[deleted]: I notice that when my users try to submit a ticket and all of the required questions are not correct instead of a warning or a popup that tells them what is going on. The screen just turns grey.... Can you check on that?

DMTGMBH

@[deleted]: Please ensure you have installed the latest version, it looks like you are using a older version with modal error popup. We changed it three updates ago. Try to submit a ticket with not filled out required fields on the demopage and you will see the correct behaviour. Hope this solve your issue. Best regards, Jürgen.

mahnerd85

@[deleted] Thanks Jürgen, I will download the newest version and upload this evening.

stelaso

@[deleted]: we're testing your version 1.0.3.2 on osticket v1.9.8. Instead of replacing all files, we created a \mobile directory to hold your mobile version of osticket.However, we notice error log generated everytime on loading up the \mobile************PHP Warning: Cannot modify header information - headers already sent by (output started at /home/xxx/mobile/include/client/header.inc.php) in /home/xxx/mobile/include/client/header.inc.php on line 37************Any advice please?

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